Refund & Cancellation Policy

Subscriptions

QClinic subscriptions (Starter, Solo, Clinic) are billed monthly or yearly (yearly plans give two months free). You may cancel anytime from your billing page. Cancellation takes effect at the end of the current billing cycle — you keep access for the days you've paid for.

Refunds

Subscription fees are non-refundable for the current billing cycle once charged. We do not pro-rate refunds for mid-cycle cancellations. If you believe you were charged in error, email hello@qclinic.app within 7 days of the charge and we'll review case-by-case.

For first-time clinics on a paid plan, we will offer a one-time full refund within 7 days of the first charge if the Service did not work as described.

Trial period

New accounts get a 14-day free trial. No charge is made during the trial. You will not be auto-billed at the end of the trial — you choose a paid plan explicitly when you're ready.

Per-visit consultation fees

Patient consultation fees are paid directly to the clinic's own UPI ID or bank account via a payment link in the appointment message. QClinic never holds or routes this money, and refunds for consultation fees are strictly between the clinic and the patient — QClinic does not handle them.

Account closure

On cancellation, you can export your data via hello@qclinic.app. Data is permanently deleted within 90 days of account closure unless we are legally required to retain it longer.

Contact

Email hello@qclinic.app with any billing questions.